We have just activated the Patient portal and found that the current statement is the last statement with a balance for each patient. If they pay it off, we do not generate zero balance statements so that informaiton is not shown.
The default timeframe is 1 year but that should be increased to say 3 years by default. Since the system is only showing 8 at a time and starting at most current, why limit to 1 year and force the provider to change. Some things get done less often than annually.
When going through flowsheets it would be very helpful if when you hide empty columns the system would fill out the 8 showable columns with data so you can more easily see the trends. Just removing whitespace is OK but just not very functional. I still get the same number of pages to scroll through
With IMO enabled when we chose an ICD-9 that requires a manifestation code IMO says they trigger a popup for the required code. ECW is the only vendor that does not show this box. It is driving our coders crazy.
On the cumulative Report, it would be much easier to read for the patients if the ranges in parentheses were tabbed over from the actual result instead of printing directly one space after the result.
Posting ERA payments, when there is a default batch open, should post the ERA to that batch. Currently, ERA posting does not choose a default batch, even if the option in Billing>Misc Config Options says choosing a batch is mandatory.
I would like to see a claim edit that can stop a claim from going out with a Fee Schedule, if it's not the Fee Schedule attached to the Insurance Set-Up. There is a current billing>misc config option that allows you to override the fee schedule chosen in the Demographics Screen, but nothing that links to the Insurance Set-Up. We know the Insurance Set-Up is correct. But demographics might be wrong, since it relies ...more »
I would like to see a claim edit that can stop a claim from going out with a Fee Schedule, if it's not the Fee Schedule attached to the Insurance Set-Up. There is a current billing>misc config option that allows you to override the fee schedule chosen in the Demographics Screen, but nothing that links to the Insurance Set-Up. We know the Insurance Set-Up is correct. But demographics might be wrong, since it relies on a user choosing the right one, especially when the patient changes insurance.
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Hard close is meant to lock down all the claims in a given period of time. So to be able to split claims, and choose COPY, which moves the charges from the old claim to the new one (which has a current claim date) is CONTRARY to the purpose of HARD CLOSE. There should be a security setting that prevents unauthorized users from splitting closed claims, OR there should be a warning that the split option is COPY, and will ...more »
Hard close is meant to lock down all the claims in a given period of time. So to be able to split claims, and choose COPY, which moves the charges from the old claim to the new one (which has a current claim date) is CONTRARY to the purpose of HARD CLOSE. There should be a security setting that prevents unauthorized users from splitting closed claims, OR there should be a warning that the split option is COPY, and will CHANGE hard closed period reports.
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It would be nice to print out a history of a patient's blood pressure readings from the vitals. Everywhere I've looked just give the latest vitals and not a consolidated BP history card. The only way I have found to give this to them is through a screen shot of the vitals.
When rooming a patient, the room number is entered. The provider then reviews the note before going to the exam room. But to remember which room the patient is in, we have to toggle back to the Office Visit schedule to see where the patient is.
The patient's note should show which room the patient is in, preferably next to the Appointment Facility in the note header
Digital photos should be able to show within the Examination portion of a note, rather than have it stored in Patient Docs
In the integrated IMO ICD9 search engine, the Go button should be defaulted so the Enter button can be pressed immediately after text entering the diagnosis. Currently the Go button must be clicked using mouse.
When a link is clicked, the cursor should automatically be placed in the box which requires data entry. Referral for consultation, for example, requires that a Reason be added. The cursor should automatically be placed in the box, eliminating extra steps. This also applies to anywhere in the EMR where a button or link then takes you to a next step where data entry is required, eg. in the integrated IMO engine for ICD9s, ...more »
When a link is clicked, the cursor should automatically be placed in the box which requires data entry. Referral for consultation, for example, requires that a Reason be added. The cursor should automatically be placed in the box, eliminating extra steps.
This also applies to anywhere in the EMR where a button or link then takes you to a next step where data entry is required, eg. in the integrated IMO engine for ICD9s, the text entry box should automatically have the cursor placed.
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eCW EMR needs an integrated way of generating a Return to Activity/School/Work Note, which autopopulates the name, current date and allows for entry of return to activity (eg. sports), school, work date, along with entry of restrictions to activity. The note should also include ability to enter who brought the patient to the visit as well as the ability to enter who and dates of care supervision. This is a note which ...more »
eCW EMR needs an integrated way of generating a Return to Activity/School/Work Note, which autopopulates the name, current date and allows for entry of return to activity (eg. sports), school, work date, along with entry of restrictions to activity. The note should also include ability to enter who brought the patient to the visit as well as the ability to enter who and dates of care supervision.
This is a note which we have to generate very frequently at the time of patient visit.
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Currently, in Visit Summary, the medications prescribed are shown, but the pharmacy the prescription was sent to does not show.
The Visit Summary should show the pharmacy where a prescription was sent.
Currently, customizing portions of the EMR impacts the view and feel for ALL providers. eg. ROS, etc.
As a provider in a multispecialty group, we need the ability to customize all portions of the EMR by PROVIDER, which will be unique to that provider only. This will allow providers to only see what they want to see and in the order they prefer.
In Procedures, the list of procedures must be scrolled. There should be a search box to speed up the process like other areas of the EMR.
PPD reading in Immunization Print out:
When the Immunization record is printed, the reading value of a PPD does not show in the printout even if a reading has already been input.
A printed Immunization record should be able to show the PPD reading and the date on which it was read.
PPD (TB skin test) readings
PPD must be read 48-72 hours after the skin test. This info should be able to be input into the update of the PPD in the Immunizations in a locked note without having to keep the note unlocked untill the reading in input into the Immunizations link.
As a patient, I was handed a Summary of Today's Visit with your web site referenced at the bottom. I see my doctor has the option to grant me access through the Patient Portal. The web site should provide some patient friendly experiences. In addition, I would like to see the summary contain 1. When I should schedule my next visit. 2. My vitals for this visit. 3. A time stamp (not just the date). Great software. Let ...more »
As a patient, I was handed a Summary of Today's Visit with your web site referenced at the bottom. I see my doctor has the option to grant me access through the Patient Portal. The web site should provide some patient friendly experiences.
In addition, I would like to see the summary contain 1. When I should schedule my next visit. 2. My vitals for this visit. 3. A time stamp (not just the date).
Great software. Let the patients suggest improvements to make this a complete product experience.
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In eBO under EMR then Referral Information - it would be very helpful to have 'reason' for referral. Example, 'consult', 'screening mammogram', 'pelvic u/s', etc. This seems to be a missing link that would be very useful to us!
We receive Blue Cross payments via ERA. However, our ERA files are generated by TIN, not NPI, so we have multiple facilities on one ERA file. Some providers are using a "dummy facility" to post ERA files, but this means your AR reports at the end of the month won't match: Dummy Facility will have lots of income, but Charging Facility will have none. We want to post to the line item, which means we have to print ...more »
We receive Blue Cross payments via ERA. However, our ERA files are generated by TIN, not NPI, so we have multiple facilities on one ERA file. Some providers are using a "dummy facility" to post ERA files, but this means your AR reports at the end of the month won't match: Dummy Facility will have lots of income, but Charging Facility will have none.
We want to post to the line item, which means we have to print the ERA file like a regular EOB, manually break it up by facility, and manually post.
I suggest when posting payments, and choosing to "Distribute Payment," eCW should treat it as a "single insurance payment" and reassign the payment facility to match the claim facility. This would allow and ERA files with multiple facilities to post to the claim line item.
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Order button at the bottom of the Order Set window so one doesn't have to scroll back to the top of the page to select Order for all the items selected for that patient.
We need a report with details on Rxs going out - what drugs by what providers/ where are Rxs being sent / how are they being sent (e-prescribe, etc.)
I would like to suggest that the refund menu have "search by check number" as well as "search by check amount" filter added
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